Dear Customer,
With Christmas upon us, it is a time to reflect on a busy year for everyone involved within the marina sector alongside planning for the new year ahead.
For many of our customers, the last 12 months has seen progressive growth in new clients and boat sales as well as a welcome increase in footfall, all of which need to be managed more effectively and efficiently.
With all this in mind, we were excited to recently announce our new Version 3 software has arrived, which further strengthens the functionality and features within Havenstar for the benefit of every user.
Our quarterly newsletter is an opportunity for us to provide you with the relevant news and information from Havenstar and we will continue to bring you further updates throughout 2022.
We would like to thank you for your continued support in 2021 and wish you all a very merry Christmas and a healthy and happy new year.
Development updates in Havenstar
Dashboard, Active Boat Bar, Navigation and Search Bar
Our new dashboard feature gives you a customisable, modern, and easy to access the portal with a wealth of relevant information, such as real-time occupancy stats, contract management and financial summaries.
Our re-designed Active Boat Bar highlights essential information about a selected boat, the new collapsible Navigation bar now allows for easier access to your favourite menu items and the new Search bar enables you to find boats, customers, and even menu items, all without leaving the main overview.
Havenstar News
Our customer survey – Our latest customer survey helping us helping you.
Our latest blog – Version 3 software has arrived.
Our website – What we offer.
Our Holiday Season Office Hours
Friday 24th December: 09:00-13:00 (UK time)
Monday 27th December: Closed (UK Public Holiday)
Tuesday 28th December: Closed (UK Public Holiday)
Wednesday 29th December: Priority 1 support only*
Thursday 30th December: Priority 1 support only*
Friday 31st December: Priority 1 support only*
Monday 3rd January: Closed (UK Public Holiday)
* Priority 1 explanation – Priority one tickets include critical issues where you are unable to continue normal daily functions and there is no workaround or solution to the problem. If you do have an urgent query on this day, please contact us on support@havenstar.com
Havenstar Service Desk
Did you know that we have our very own customer Help Centre for support?
In the Help Centre you can…
- Raise tickets
- View ticket status’s
- View our Knowledge Base self-help articles
- View the latest Havenstar release notes
If you’re not already registered for the Help Centre, sign up here!
Help Centre: Log in
Email: support@havenstar.com
Phone: +44 (0) 330 094 7476